Improve your field service operations through digital transformation
Field service apps delivered rapidly across multiple channels

Improve your field service operations through digital transformation

Forget operational errors

Provide a hassle-free experience for customers with one-click purchases and deliveries on the same day. Kuika’s applications are intuitive, easy to use, and they empower field agents to complete their tasks quickly and efficiently.
Manage your work

Manage your work

Log incoming tickets from customers leveraging multiple sources such as call centers, email, and other channels. Ensure all tickets are handled and replied, on time and accurately.
Manage your team

Manage your team

Measure your SLAs and manage your teams in a centralized way. View their location through geo-localization features. Assign tickets to your field teams. View and respond to alerts in real time through notifications, centralized systems, and mobile apps.
Accurate Field Service Features

Accurate field service features

Using your mobile device camera, scan item barcodes, document discrepancies, check and manage warranty information. Instant billing and digital signatures
End-to-end post-sales management

End-to-end post-sales management

- Check the status of warranties using serial numbers
- Customer relationship management
- Contract and SLA management
Modern and Easy
Modern and easy
Instant Reporting
Instant reporting
Easy Onboarding
Easy onboarding
Customizable
Customizable
Easy to Integrate
Easy to integrate
Web / Mobile / Smart Glasses
Web / mobile / smart glasses
Monitor you technical services teams, analyze and measure their performance and service levels.
Monitor you technical services teams, analyze and measure their performance and service levels.

Operation excellency

Improve operations

Provide remote support on-the-fly across multiple locations.
Provide remote support on-the-fly across multiple locations.

Save money on travel costs

Remote support

Develop proprietary maintenance algorithmsDeploy automation workflowsProvide multi-language support
- Develop proprietary maintenance algorithms
- Deploy automation workflows
- Provide multi-language support

Machine learning

Coordinate post sales team visits

- Coordinate post-sales team visits
- Capture new leads and automatically route them internally
- Discover additional revenue opportunities

- Develop proprietary maintenance algorithms
- Deploy automation workflows
- Provide multi-language support

Improve your sales cycles

Branding

- Develop and deploy a self-service, custom mobile app with your customers
- Launch a branded, e-commerce channel for your clients
- Allow your customers to submit tickets related to their specific products

Branding

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Unleash the full potential of enterprise innovation

Take your business to the next level. Whether you need omnichannel customer experiences or core system modernization, Kuika has you covered.

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