Field Services

Manage your Field Services end-to-end

Call, Notification, Failure Record
Work Order and Tracking
Serial Based Warranty Tracking in Prescription Detail
Spare Parts Offer and Order
Travel Planning Processes
Vehicle Depot and Embezzlement Tracking
kuika-low-code-field-services-header-images
kuika-low-code-field-services-header-images

Manage your Field Services end-to-end

Call, Notification, Failure Record
Work Order and Tracking
Serial Based Warranty Tracking in Prescription Detail
Spare Parts Offer and Order
Travel Planning Processes
Vehicle Depot and Embezzlement Tracking

Forget Operational Errors

Save All Notifications

Record all notifications from your customers or ecosystem, phone, email and other channels. Do not leave unanswered or incomplete work.

Manage Your Technical Service Employee

Plan your service centrally based on SLA status of notifications, contract details, logistics and geographic status. Assign job assignment to field employee. Get immediate action with instant notifications.

Complete On-Site Service

Step into operational excellence with barcode reading, categorization of failures, warranty check, pricing and digital signature of the old / new series of spare parts replaced with the camera’s camera.

Why Kuika Service?

Easy and Modern

Kuika Service is a very easy to use modern solution.

Instant Tracking

With 360 degree dashboards and instant notifications, you can watch your after-sales services live.

Quick Start

It is a low cost product that can be used immediately by rental method.

Customization

Developed on the Kuika platform, it allows customization without requiring coding knowledge.

Integration

Kuika Service is fully integrated with ERP systems.

Web / Mobile Compatible

You can monitor company operations from your mobile phone and create your remote support service with Smart Glasses.

How Kuika Service Can Help Your Company?

  • Do not compromise your service quality thanks to After Sales Service,
  • Monitor, measure, analyze your technical service employee.
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  • Do not leave replacement parts in the field.
  • Perform fault root analysis and identify your preventive actions to prevent the failure from occurring again,
  • Repair defective spare parts or buy them for scrap,
  • Enjoy a growing percentage of your used and scrap revenue in your turnover.
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  • Define your first and second level support processes,
  • Bring center-based expertise to the field with Smart Glasses.
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  • Technical service information you scrape your corporate memory,
  • Improve your multilingual support processes after your services are introduced to the After Sales Service module,
  • Manage a multilingual international operations.
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  • Plan regular customer visits with your technical support staff,
  • Record opportunities encountered,
  • Direct opportunities to sales staff,
  • Turn the opportunities created by technical staff into sales,
  • Calculate the monetary value of the service provided under warranty.
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  • Share your brand’s mobile phone app where your customer can contact you,
  • If your customer can see the warranty information of their devices, they can request service through the application and order spare parts and consumables.
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KuikaBuilder Low-Code Platform

Do you want to produce software solutions by yourself without writing code or by writing very little code?

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